At work I setup a kind of template and some instructions for someone to do something and sent the instructions to them with the ‘please ring me if you have any problems’ at the bottom of the email.
I was contacted from this person about problems and started problem solving. It must have got so annoying for this person that they eventually sidestepped me completely and emailed my boss and my bosses, bosses boss (not sure of the plural boss spelling).
Why didn’t this person email or phone me and say I’ve still got problems doing what I need to do, what can we do to solve this? I didn’t get in trouble or anything but it really pisses me off that I was left out of this final loop.
Now it has been fixed with some help from another colleague and it should all be fine. This could have happened sooner if I was consulted sooner. Aaaarrrgggh!!!
